Account deletion‍ ‍

Do you want to delete your Mikrolekeriet account? You can request deletion in either of two ways: In the app: go to «My Account» → «Delete Account». By email: send a message to henrik@mikrolekeriet.com and include the name, email address and phone number your account is registered to. We process deletion requests within 3 working days.

What is deleted

When your account is deleted, we remove your account profile and the personal information linked to it: your name, email address, phone number and booking history.

What we have to keep

When you delete your account, we remove your account profile and the personal data linked to it. However, some information forms part of our accounting records, such as records of purchases and payments. Under the Norwegian Bookkeeping Act (bokføringsloven), this must be retained for a minimum of 5 years after the end of the financial year. We delete this data once that period has passed. We do not store your payment card details; these are handled by our payment processor (Stripe) and Vipps.

Subscriptions

If you have an active subscription, please cancel it first in the app: «Subscription» → «My subscriptions» → «Cancel my subscription». Questions? Contact us at henrik@mikrolekeriet.com.